From Baldrige to the Bottom Line

From Baldrige to the Bottom Line

A Road Map for Organizational Change and Improvement

Book - 2000
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Employing the Baldridge-based assessment process rather than the criteria aspect of organizational self-diagnosis as his compass, a consultant offers direction on developing a high-performance management system. Five case studies showcase diverse role models from Xerox Corp., a two-time Baldridge Award winner, to Pinellas County School District-Flo
Publisher: Milwaukee, WI : ASQ Quality Press, 2000.
ISBN: 9780873894739
Branch Call Number: 658.4013 H984
Characteristics: xxix, 319 p. ; 24 cm.


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