When Things Go WrongStreaming Video - 2015
The Customer Service Essentials series highlights topics important to good customer service. By the end of this episode, viewers should be more comfortable handling complaints in a constructive and positive manner, leading to better outcomes for the company and the customer.
Publisher: [Place of publication not identified] : Video Arts (Firm), 
Copyright Date: ©2015
Branch Call Number: E-VIDEO
Characteristics: 1 online resource (1 video file (7 min., 9 sec.)) : sound, color. digital, rda video file, rda