Service for SalesStreaming Video - 2015
The Customer Service Essentials series highlights topics important to good customer service. By the end of this episode, viewers should be more familiar with the sales process, identify additional customer needs, and confidently up sell and cross sell products.
Publisher: [Place of publication not identified] : Video Arts (Firm), 
Copyright Date: ©2015
Branch Call Number: E-VIDEO
Characteristics: 1 online resource (1 video file (6 min., 25 sec.)) : sound, color. digital, rda video file, rda