Communicating EffectivelyStreaming Video - 2015
The Customer Service Essentials series highlights topics important to good customer service. By the end of this episode, viewers should be able to effectively use different questioning techniques to help understand customer needs and deliver appropriate and timely customer service.
Publisher: [Place of publication not identified] : Video Arts (Firm), 
Copyright Date: ©2015
Branch Call Number: E-VIDEO
Characteristics: 1 online resource (1 video file (8 min., 2 sec.)) : sound, color. video file, rda digital, rda